Crew Member

Job summary

The crew member is responsible for providing excellent customer service, preparing fresh food, and maintaining a clean and organized workstation. They also contribute to team performance and help drive business growth through consistent service practices.

Job details

Job Purpose Ensure a memorable experience for our guests through the personable customer service that Five Guys is known for, while delivering on our promise of fresh and quality food. Key Responsibilities Participate in cultivating a passionate team Deploy consistent employee practices that focus on performance, development and engagement. Foster camaraderie and enthusiasm Invest in your performance and development Help foster a community of raving fans Deploy consistent customer practices that focus on food, service and atmosphere. Assemble custom sandwiches Cook and serve juicy patties Make world-famous fries Serve and provide outstanding customer service to guests Keep workstations organized and clean Perfect the store to welcome guests Assist in driving a growing business Deploy consistent business practices that focus on sales, cost control and profitability. Welcome guests and process orders Prepare fresh and quality ingredients Join a Team That Invests in You Join a team that invests in your success, well-being, and career development. Access to virtual healthcare through TELUS Health Receive tuition reimbursement for eligible programs Enjoy free employee meals during your shifts Earn gratuities and customer service bonuses Benefit from flexible scheduling Be recognized through our Employee of the Month program Access training, development, and advancement opportunities Work with a supportive team in a fun, fast-paced environment Competitive Compensation & Earning Potential $18.05 - $20.95 hourly + applicable bonuses, employee benefits and gratuities ***We use Ai-assisted recruiting tools for interview scheduling and preliminary screening questions: all hiring decisions are made by our human recruitment team. #FGHIRING

What you’ll do

The crew member is responsible for providing excellent customer service, preparing fresh food, and maintaining a clean and organized workstation. They also contribute to team performance and help drive business growth through consistent service practices.

Requirements

The role requires a commitment to delivering high-quality food and a positive guest experience in a fast-paced environment. Candidates should be team-oriented and willing to participate in ongoing training and development.

Benefits

• Virtual healthcare
• Tuition reimbursement
• Free employee meals
• Gratuities
• Customer service bonuses
• Flexible scheduling
• Employee of the month program
• Training and development

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Cost Control · Preferred
• Food preparation · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Food preparation
• Teamwork
• Communication
• Time management
• Organization
• Sales
• Cost control
• Training And Development
• Enthusiasm
• Customer Service
• Scheduling
• Cost Control
• Recruitment Tools
• Food Services
• Virtual Health

Job areas

• Food & Beverage
• Customer Service & Support
• Hospitality
• Retail
• Crew Member
• Kitchen Staff
• Kitchen Helpers
• Food Preparation Workers

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