Barista - Cafe Quattro

Job summary

Prepare and serve a variety of hot and cold specialty beverages while operating espresso machines and POS systems. Provide excellent customer service by greeting guests, taking accurate orders, and maintaining a clean workspace.

Job details

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. Cafe Quattro located at the Four Points by Sheraton - Kelowna Airport is currently looking for Baristas. We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO! Cafe Quattro Hours of Operation: 5:00am-4:00pm What will you be doing? * Greet guests in a friendly, engaging manner and assist with drink/food recommendations * Prepare and serve a variety of hot and cold drinks such as coffee, tea and specialty beverages * Operate espresso machines, grinders, and other beverage making equipment * Take customer orders accurately and efficiently * Operate the POS for processing customer transactions efficiently * Maintain cleanliness in the coffee preparation and serving areas * Uphold food safety standards in food handling and preparation * Provide excellent customer service, addressing customer inquiries and concerns promptly * Collaborate with team members to ensure smooth operations during busy periods * Demonstrate a complete knowledge and understanding of the sequence of service, food and beverage service standards, and all other service standards. * Have full and complete knowledge of all menus * Ability to answer any guest question about food items, beverages and wines in an informative and helpful way. * Additional duties as assigned by Management * Flexibility to work shifts starting at 4:45am What are we looking for? * Previous experience working as a Barista * Serving it Right Certificate * Must be of legal age to serve liquor * Experience working in the food service industry preferred * Food & Beverage knowledge an asset * Exceptional organization with attention to accuracy and problem-solving ability * Excellent interpersonal skills and a team player attitude. * Team player, with willingness to learn new concepts and ideas. * Passion for food, beverage and providing excellent customer service. * Strong oral and written communication skills with the ability to multitask. * Ability to stand and be on your feet for long periods of time. Perks: * Extended Health and Dental Benefits * World-wide accommodation and dining discounts with Marriott brands * An excellent work environment, with a focus on staff recognition and teambuilding * Room for growth and development. Starting Hourly Wage: $18.25 Don't miss this exciting opportunity to join our Four Points family!

What you’ll do

Prepare and serve a variety of hot and cold specialty beverages while operating espresso machines and POS systems. Provide excellent customer service by greeting guests, taking accurate orders, and maintaining a clean workspace.

Requirements

Candidates should have previous barista experience and a Serving It Right Certificate. Strong interpersonal skills, a passion for food and beverage, and the ability to stand for long periods are required.

Benefits

• Extended Health And Dental Benefits
• World-wide Accommodation And Dining Discounts With Marriott Brands
• Staff Recognition And Teambuilding
• Growth And Development Opportunities

Listed skills

• Customer service · Preferred
• Food safety · Preferred
• Multitasking · Preferred
• interpersonal skills · Preferred
• Organization · Preferred
• Problem solving · Preferred
• written communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Espresso Machine Operation
• Customer Service
• POS Operation
• Food Safety
• Beverage Preparation
• Multitasking
• Interpersonal Skills
• Organization
• Problem-solving
• Oral Communication
• Written Communication

Job areas

• Food & Beverage
• Hospitality
• Customer Service & Support
• Retail

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