Shift manager - fast food restaurant

Job summary

Supervise and coordinate staff preparing and portioning food, and train them in job duties, sanitation, and safety procedures. Estimate food and supply needs, maintain operational records and work schedules, ensure quality standards, and address customer concerns.

Job details

Work Term: Permanent Work Language: English Hours: 35 hours per week Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 year or equivalent experience Work setting Fast food outlet or concession Restaurant Tasks Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Establish work schedules Supervision 5-10 people Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Walking Physically demanding Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Employment terms options Evening Shift Flexible hours Morning Night On call Day Weekend Overtime available Health benefits Dental plan Health care plan Support for newcomers and refugees Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

What you’ll do

Supervise and coordinate staff preparing and portioning food, and train them in job duties, sanitation, and safety procedures. Estimate food and supply needs, maintain operational records and work schedules, ensure quality standards, and address customer concerns.

Requirements

Requires a secondary school graduation certificate and 7 months to less than 1 year of experience, or equivalent experience. The role involves supervising 5–10 people in a fast-paced, physically demanding environment and requires customer focus, effective interpersonal and oral communication skills, flexibility, and teamwork.

Benefits

• Dental Plan
• Health Care Plan

Listed skills

• Teamwork · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Sanitation
• Food Safety
• Inventory Management
• Supply Estimation
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Work Scheduling
• Oral Communication
• Interpersonal Skills
• Flexibility
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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