Department Manager, Restaurant

Job summary

The Department Manager is responsible for leading the restaurant department, fostering a positive team environment, and ensuring operational excellence in customer service and food safety. They will also analyze financial reports, manage inventory, and implement strategies to drive sales and customer loyalty.

Job details

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®. We are hiring for a Department Manager, Restaurant at our Woodgrove Save-On-Foods location in Nanaimo, BC. This is a full-time position, 40 hours per week, and the successful applicant must have open availability. You will be responsible for: Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service. Delivering operational excellence through customer experience, health and safety, food safety, and merchandising. Engaging and retaining team members through training, performance management, rewards/recognition, and succession planning. Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals. Reviewing and analyzing financial reports, identifying opportunities to improve performance, and presenting KPIs to the management team. Analyzing business/HR metrics and dashboards of the department. Supporting with implementing strategies to grow sales and customer loyalty. Leading inventory counts/period end of the department and resolving issues as required. Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments. You have: 1-3 years of retail experience. Leadership experience is an asset. Food Safe Certification. A post-secondary education in a business related field is an asset. Experience and/or knowledge with: Achieving sales targets and profitability. Executing merchandising plans and creating in-store displays to drive sales. Human Resources (e.g. training, development, coaching and mentoring). Workforce planning and scheduling considerations. Health and safety policies, procedures, and safe work practices. Proficiency with computer applications. You are: A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence. An effective communicator, with interpersonal and relationship building skills. Proactive in taking initiative with an entrepreneurial mindset. Able to thrive in fast-paced, dynamic environment while meeting organizational goals. Detail-oriented and committed to high standards, consistently upholding department expectations and supporting operational excellence. Results-oriented with strong problem-solving and decision-making skills. Here are some of the perks we offer: Eligible to participate in the Retail Management Incentive Plan. Get paid every Friday! Exclusive team member offers and discounts. Benefits & pension eligibility. Wellness and team member assistance program. Educational reimbursement & scholarship opportunities. Opportunities to learn and grow. Compensation Details: $54,080.00 Join our Team! Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!

What you’ll do

The Department Manager is responsible for leading the restaurant department, fostering a positive team environment, and ensuring operational excellence in customer service and food safety. They will also analyze financial reports, manage inventory, and implement strategies to drive sales and customer loyalty.

Requirements

Candidates must have 1-3 years of retail experience and possess a Food Safe Certification. Leadership experience and a post-secondary education in a business-related field are considered assets.

Benefits

• Retail Management Incentive Plan • Weekly pay • Team member offers and discounts • Benefits and pension eligibility • Wellness and team member assistance program • Educational reimbursement • Scholarship opportunities

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Leadership · Preferred
• Food safety · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Retail management
• Customer service
• Food safety
• Financial reporting
• KPI analysis
• Inventory management
• Team training
• Performance management
• Merchandising
• Workforce planning
• Problem-solving
• Communication
• Decision-making
• Business metrics
• Energetic
• Business Objectives
• Financial Statement Analysis
• Dashboard
• Management
• Decision Making
• Customer Service
• Training And Development
• Loyalty Programs
• Emotional Intelligence
• Performance Management
• Sales
• Food Safety And Sanitation
• Innovation
• Problem Solving
• Key Performance Indicators (KPIs)
• Mentorship
• Operational Excellence
• Proactivity
• Relationship Building
• Coaching
• Restaurant Operation
• Retail Management
• Workforce Planning
• Succession Planning
• Scheduling
• Detail Oriented

Job areas

• Retail
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Human Resources
• Restaurant Department Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers