Chef d'équipe des services, magasin

Job summary

The Service Team Lead supports all sales floor areas by ensuring the team executes the Sephora sales model and provides exceptional customer service. They are responsible for visual merchandising standards, managing sales objectives, and overseeing daily store operations.

Job details

The Service Team Lead supports all sales floor areas by ensuring the team executes the Sephora sales model and provides exceptional customer service. They are responsible for visual merchandising standards, managing sales objectives, and overseeing daily store operations. Candidates must have 1-3 years of experience in a similar retail role and a proven ability to influence peers. Strong problem-solving, time management, and customer service skills are required for this position.

What you’ll do

The Service Team Lead supports all sales floor areas by ensuring the team executes the Sephora sales model and provides exceptional customer service. They are responsible for visual merchandising standards, managing sales objectives, and overseeing daily store operations.

Requirements

Candidates must have 1-3 years of experience in a similar retail role and a proven ability to influence peers. Strong problem-solving, time management, and customer service skills are required for this position.

Benefits

• Performance bonuses
• Competitive benefits program
• Training and development initiatives

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales management
• Visual merchandising
• Team leadership
• Problem solving
• Time management
• Influencing skills
• Staffing
• Retail operations
• Coaching

Job areas

• Retail
• Customer Service & Support
• Management & Leadership
• Sales

More jobs from SEPHORA