Shift Manager - Fast Food Restaurant

Job summary

The Shift Manager is responsible for supervising staff, coordinating food preparation, and ensuring quality control standards are met. They also handle scheduling, inventory records, and the resolution of customer complaints.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Various locations Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Must have knowledge of the establishment's culinary genres Supervise and check assembly of trays Establish work schedules Supervision 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Walking Physically demanding Personal suitability Efficient interpersonal skills Excellent oral communication Flexibility Team player Benefits Health benefits Dental plan Health care plan Financial benefits Life insurance

What you’ll do

The Shift Manager is responsible for supervising staff, coordinating food preparation, and ensuring quality control standards are met. They also handle scheduling, inventory records, and the resolution of customer complaints.

Requirements

Candidates must have a high school diploma and between 1 to 2 years of relevant experience. Knowledge of culinary genres and the ability to work in a physically demanding, fast-paced environment are required.

Benefits

• Health Benefits • Dental Plan • Health Care Plan • Life Insurance

Listed skills

• Teamwork · Preferred
• safety procedures · Preferred
• Training · Preferred
• interpersonal skills · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• Reporting · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Training
• Inventory Management
• Quality Control
• Customer Complaint Resolution
• Scheduling
• Hiring
• Food Preparation
• Sanitation Procedures
• Safety Procedures
• Reporting
• Interpersonal Skills
• Oral Communication
• Teamwork
• Flexibility

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support