Barista/Retail Associate - Terroni

Job summary

The barista acts as the first point of contact for guests, providing excellent customer service at the café counter. Responsibilities include greeting customers, managing the grab 'n go service, and preparing high-quality Italian coffee beverages.

Job details

Position: Barista/Retail Associate Location: Sud Forno Produzione e Spaccio East, 122 Sackville Street, Toronto, Ontario Permanent Full Time Starting Hourly Wage: $17.60 Since 1992, Terroni has been a passionate team with strong family values and a love of Italian culture and tradition. Our philosophy of doing business, core values and commitment to providing the best in food, wine, and customer service at our restaurants, along with a generous helping of Italian culture has proven itself with the test of time. Now more than ever, we appreciate and value our amazing team and put people first! With eight beautiful and unique locations across the city, we have grown to include bakeries, commissaries and gorgeous retail spaces that offer a truly authentic Italian wine and food shopping experience. Our gorgeous Sud Forno Produzione e Spaccio East location houses a one of a kind open concept commissary kitchen, a fully licensed restaurant and a Sud Forno retail storefront which also features a café and quick service counter. In this unique and beautifully designed space, customers can eat and drink while overlooking the creative lab as our chefs and cooks are busy making breads,pastries, pastas and other goods for our locations and for purchase at the storefront. It is a lively environment where wine, food and the theatrics of production meet. What we are looking for: We are looking for full time Barista/Retail Associates to join the FOH team at our Sud Forno Produzione e Spaccio East location in the Corktown neighbourhood of downtown Toronto. The ideal candidate enjoys working in a fast-paced environment, curating amazing experiences for our customers and brings a positive and professional work ethic. If pulling the perfect Italian espresso and crafting the perfect cappuccino brings you joy or you are simply are eager to learn these beautiful skills we want to hear from you! Description of Role: As an important member of our FOH Café Retail team, you are the first person our guests meet upon entering our café storefront and therefor play an integral role in delivering excellent customer service to our guests. Greeting guests with a cheerful and outgoing personality and offering an outstanding customer service experience are the primary responsibilities of the Barista/Retail Associate…and of course making the perfect Italian coffee every order! We are looking for candidates that offer flexible availability that can work a combination of morning and afternoon shifts during the week day and on weekends. Some counter service and or barista experience is preferred but not necessary as we provide on the job training. Working knowledge of TOAST POS is an asset. A passion for Italian food and culture a must! Smart Serve Certification required. We are offering: * $17.60 an hour * Staff Meal * Job Training * Flexible Schedule * Opportunities for Growth and Career Advancement * Beautiful Location If you are passionate about hospitality and loves to deliver a consistently exceptional guest experience we would love you to consider a career with us. Visit www.terroni.com [http://www.terroni.com/] to learn more about our amazing group. Please note, we do not use AI (Artificial Intelligence) to screen, assess, or select applicants for this position.

What you’ll do

The barista acts as the first point of contact for guests, providing excellent customer service at the café counter. Responsibilities include greeting customers, managing the grab 'n go service, and preparing high-quality Italian coffee beverages.

Requirements

Candidates should possess a positive, professional work ethic and enjoy working in a fast-paced environment. A Smart Serve Certification is required, and while previous barista experience is preferred, on-the-job training is provided.

Benefits

• Staff meal • Job training • Flexible schedule • Opportunities for growth and career advancement

Listed skills

• Customer service · Preferred
• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Barista skills
• Espresso preparation
• Cappuccino crafting
• Toast POS
• Communication
• Hospitality
• Cash handling
• Willingness To Learn
• Strong Work Ethic
• Espresso Beverages
• Artificial Intelligence
• Customer Service
• Food Services
• Restaurant Operation
• Scheduling
• Greeting Customers

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Retail
• Barista/Cook
• Barista
• Bartenders
• Baristas
• Fast Food and Counter Workers