Shift manager - fast food restaurant

Job summary

Supervise and coordinate staff activities in food preparation, portioning, and assembly while ensuring quality control standards are met. Manage operational tasks including scheduling, inventory records, reporting, and addressing customer concerns.

Job details

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Various locations Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Must have knowledge of the establishment's culinary genres Supervise and check assembly of trays Establish work schedules Supervision 3-4 people Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Walking Physically demanding Personal suitability Efficient interpersonal skills Excellent oral communication Flexibility Team player Employment terms options Early morning Government programs Recognized employer Employment terms options Evening Employment terms options Shift Morning Day Weekend Overtime available Health benefits Dental plan Health care plan Financial benefits Life insurance Work Term: Permanent Work Language: English Hours: 35 hours per week

What you’ll do

Supervise and coordinate staff activities in food preparation, portioning, and assembly while ensuring quality control standards are met. Manage operational tasks including scheduling, inventory records, reporting, and addressing customer concerns.

Requirements

Requires a high school graduation certificate and between 1 to 2 years of relevant experience. Candidates must possess strong communication skills and the ability to work in a physically demanding, fast-paced environment.

Benefits

• Dental plan • Health care plan • Life insurance

Listed skills

• Customer service · Preferred
• safety procedures · Preferred
• Training · Preferred
• interpersonal skills · Preferred
• Quality Control · Preferred
• Reporting · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Training
• Inventory Management
• Quality Control
• Customer Service
• Scheduling
• Reporting
• Hiring
• Sanitation Procedures
• Safety Procedures
• Interpersonal Skills
• Oral Communication

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support