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A&W Whitehorse (Turnaround Foods Ltd.) is seeking full-time, permanent Food Service Supervisors (NOC 62020) to start immediately. 2222 2nd Avenue, Whitehorse, Yukon, Y1A 1C8 Positions Available: 4 Wage: $20.71 – $22.00 per hour Hours Per Week: 35–40 Language: English Education: Secondary School Certificate or equivalent Experience: Minimum 3 years of experience in food preparation Benefits Optional, employee‑contributed single or family Medical and Dental Benefit plan, including Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, as well as an optional, employee‑contributed Group RRSP. About the McMurray Group The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people‑centered workplace built on respect, teamwork, and open communication. We recognize and celebrate the achievements of our team members and strive to provide an environment where everyone can learn, grow, and succeed. ROLE The Food Service Supervisor is responsible for supervising, coordinating, and supporting front‑line staff during assigned shifts to ensure efficient restaurant operations. This role ensures food quality, safety, service consistency, and compliance with all A&W standards and applicable provincial health, safety, and employment regulations. RESPONSIBILITIES Operations * Ensure the safety and well‑being of customers and staff. * Monitor restaurant readiness to meet production demands and service standards. * Open and/or close the restaurant, including safe and float handling. * Supervise, coordinate, and schedule staff activities and breaks. * Resolve operational issues in accordance with company policies. * Balance food quality, service times, labour costs, and efficiency. * Maintain records and complete required shift documentation. * Support onboarding, training, and coaching of team members. * Address performance concerns professionally and escalate when required. * Ensure adherence to sanitation, hygiene, and food safety standards. Financial * Complete daily and weekly accounting tasks as required. * Support inventory control, ordering, and waste monitoring. * Apply cash‑handling procedures and cost‑control principles. * Maintain records of stock, sales, wastage, and repairs. Customer Service * Maintain high standards of cleanliness, hospitality, and guest service. * Ensure consistent compliance with safe food‑handling practices. * Support efficient service through proper staffing and preparation. * Manage guest concerns using approved service recovery practices. * Ensure team appearance and professionalism meet A&W standards. QUALIFICATIONS & REQUIREMENTS * Completion of secondary school or equivalent. * Community college diploma in food service, hospitality, or restaurant management, or equivalent experience. * FOODSAFE Level 1 required; Level 2 preferred (or provincial equivalent). * Previous supervisory or leadership experience preferred. * Strong communication, organizational, and conflict‑resolution skills. * Ability to work in a fast‑paced environment and make sound decisions. COMPETENCIES * Leadership and team supervision * Operational awareness * Customer focus and service recovery * Problem solving and decision‑making * Time management and prioritization * Attention to detail and quality control WORKING CONDITIONS * Fast‑paced food service environment. * Standing and repetitive movement for extended periods. * Occasional lifting of up to 25 lbs. * Shift work including evenings, weekends, and statutory holidays. * Supervisory responsibility during assigned shifts. Posted: May 18, 2025 Refreshed: August 8, 2026 How to Apply Please ensure you provide a current and relevant resume, including applicable work experience and references. Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered. Application Options We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below: • Online: https://mcmurraygroupofcompanies.applytojob.com • In person at the restaurant location • By mail: Recruitment – A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6 If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.

What you’ll do

Supervise and coordinate front-line staff to ensure efficient restaurant operations and consistent food quality. Manage shift documentation, financial accounting tasks, and compliance with health and safety regulations.

Requirements

Requires a secondary school certificate and at least 3 years of experience in food preparation. FOODSAFE Level 1 certification is required, with a community college diploma in hospitality or restaurant management preferred.

Benefits

• Medical Benefit Plan • Dental Benefit Plan • Pharmaceuticals • Hospital Care • Paramedical Services • Medical Equipment • Travel Coverage • Vision Care • Life Insurance • Group RRSP

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Food safety · Preferred
• Cash handling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Food Preparation
• Scheduling
• Inventory Control
• Cash Handling
• Customer Service
• Conflict Resolution
• Food Safety
• Onboarding
• Training
• Time Management
• Quality Control
• Operational Awareness
• Problem Solving
• Decision Making
• Hospitality

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support