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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- French
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
The Team Lead supports the store manager in daily operations, ensuring exceptional customer service and the achievement of sales targets. Key duties include managing inventory, leading the team during store openings and closings, and acting as a brand ambassador.
Job details
The Team Lead supports the store manager in daily operations, ensuring exceptional customer service and the achievement of sales targets. Key duties include managing inventory, leading the team during store openings and closings, and acting as a brand ambassador. Candidates should be natural leaders with experience in customer service and a positive, results-oriented mindset. Ability to handle physical tasks like lifting heavy loads and proficiency in French are required, with retail or pet industry experience being an asset.
What you’ll do
The Team Lead supports the store manager in daily operations, ensuring exceptional customer service and the achievement of sales targets. Key duties include managing inventory, leading the team during store openings and closings, and acting as a brand ambassador.
Requirements
Candidates should be natural leaders with experience in customer service and a positive, results-oriented mindset. Ability to handle physical tasks like lifting heavy loads and proficiency in French are required, with retail or pet industry experience being an asset.
Benefits
- Work-life balance
- Training program via Mondou Academy
- Exclusive discounts
- Group insurance
- Group RRSP with employer contribution
- Employee and family assistance program
- Telemedicine service via Dialogue platform
Listed skills
- Team Leadership · Preferred
- Customer service · Preferred
- Inventory management · Preferred
- Retail operations · Preferred
- Communication · Preferred
- Organization · Preferred
- adaptability · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Team Leadership
- Customer Service
- Inventory Management
- Retail Operations
- Sales Strategy
- Merchandising
- Staff Training
- Communication
- Organization
- Adaptability
- French Proficiency
- English Proficiency
Job areas
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
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