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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Evaluate and organize daily restaurant operations, monitor revenues and labour costs, and oversee staff recruitment, scheduling, training, and performance. Maintain inventory and health and safety compliance, provide customer service, resolve complaints, negotiate catering or facility-use arrangements, and manage events.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 year to less than 2 years Tasks Evaluate daily operations Monitor revenues to determine labour cost Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Train staff Conduct performance reviews Organize and maintain inventory Ensure health and safety regulations are followed Negotiate with clients for catering or use of facilities Address customers' complaints or concerns Provide customer service Manage events Work Term: Permanent Work Language: English Hours: 35 to 40 hours per week
What you’ll do
Evaluate and organize daily restaurant operations, monitor revenues and labour costs, and oversee staff recruitment, scheduling, training, and performance. Maintain inventory and health and safety compliance, provide customer service, resolve complaints, negotiate catering or facility-use arrangements, and manage events.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting 3 months to less than 1 year. Requires 1 year to less than 2 years of experience.
Listed skills
- Inventory management · Preferred
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Daily Operations Management
- Revenue Monitoring
- Labour Cost Monitoring
- Staff Performance Monitoring
- Staff Recruitment
- Work Scheduling
- Staff Training
- Performance Reviews
- Inventory Management
- Health And Safety Compliance
- Client Negotiation
- Customer Service
- Complaint Resolution
- Event Management
Job areas
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
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