Assistant General Manager

Job summary

The Assistant General Manager supports the Restaurant General Manager in overseeing daily operations, ensuring high standards of guest service, and maintaining food safety and sanitation protocols. They are also responsible for training team members, managing inventory, and controlling labor and food costs.

Job details

Discover What's Right For You! At Popeyes, it's not just about our Great Louisiana inspired recipes but also about the passionate people who deliver exceptional service to our guests. Working with Popeyes * Friendly Environment & Flexible Schedule * Competitive Wages & Quarterly Bonuses * Career Advancement & Growth Opportunities * Medical, Dental and Meal Benefits * Employee Engagement and Appreciation Program Working for Popeyes will provide you with the opportunity to learn all about quick service restaurants and grow within our company. Popeyes Louisiana Kitchen is looking for Assistant General Manager. Location: 3909 17th Avenue SE in Calgary For your success, you will receive certified training from Popeyes which will allow you to carry out tasks under Popeyes Standards & Procedures. Our Assistant Manager report directly to the Restaurant Manager and are responsible for running a smooth operations while contributing their time towards the goal of the restaurant. You will be responsible for training and grooming employees and ensure that exceptional service is delivered to our guests. Soft skills required: Passion for food and service, professional, positive attitude, good work ethics, time management, ability to take initiative and multi-task. Previous management, customer service and food experience is an asset. What to expect in your role as an Assistant Manager * Support the Restaurant General Manager in leading the team, ensuring optimal team member coverage and works various positions during busy periods to maintain optimal service levels through demonstrated floor * Complete all required shift documentation and follows principles of sanitation and safety in handling food and equipment. * Display a “Guests are first” attitude and lead as an example to make sure we deliver an exceptional guest service as a team. * Help Restaurant General Manager control costs by reviewing portion control and quantities of preparation, minimizing waste as well as ensuring. * Ensure all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) by working alongside team members on the floor at all times and give constructive feedbacks. Comply with and enforces all Popeyes Operational and Always Fresh standards. * Assist the Restaurant General Manager in hiring, training team members scheduling and ordering inventory * Assist the Restaurant General Manager in maintaining brand standards and controlling food and labour cost. Be part of a growing company with a fun loving & passionate work environment.

What you’ll do

The Assistant General Manager supports the Restaurant General Manager in overseeing daily operations, ensuring high standards of guest service, and maintaining food safety and sanitation protocols. They are also responsible for training team members, managing inventory, and controlling labor and food costs.

Requirements

The ideal candidate should have previous experience in management, customer service, and the food industry. Strong soft skills such as a positive attitude, time management, and the ability to multi-task are essential for success in this role.

Benefits

• Medical benefits
• Dental benefits
• Meal benefits
• Quarterly bonuses
• Flexible schedule
• Career advancement opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Cost Control · Preferred
• Operations Management · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Sanitation · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Operations management
• Staff training
• Customer service
• Inventory management
• Time management
• Multi-tasking
• Food safety
• Sanitation
• Cost control
• Conflict resolution
• Communication
• Problem solving
• Scheduling
• Cash handling

Job areas

• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Hospitality

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