Chef d'équipe des services, magasin

Job summary

The Service Team Lead supports all sales areas of the Sephora store by ensuring the sales model is executed and exceptional customer service is provided. They are responsible for visual merchandising standards, managing store sales objectives, and coaching beauty advisors.

Job details

The Service Team Lead supports all sales areas of the Sephora store by ensuring the sales model is executed and exceptional customer service is provided. They are responsible for visual merchandising standards, managing store sales objectives, and coaching beauty advisors. Candidates must have 1-3 years of experience in a similar retail role with equivalent sales volume. Strong skills in influencing, time management, and problem-solving are required.

What you’ll do

The Service Team Lead supports all sales areas of the Sephora store by ensuring the sales model is executed and exceptional customer service is provided. They are responsible for visual merchandising standards, managing store sales objectives, and coaching beauty advisors.

Requirements

Candidates must have 1-3 years of experience in a similar retail role with equivalent sales volume. Strong skills in influencing, time management, and problem-solving are required.

Benefits

• Performance bonuses
• Competitive benefits program
• Training and development initiatives

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales management
• Visual merchandising
• Team leadership
• Time management
• Problem solving
• Influencing
• Staffing
• Coaching
• Retail operations

Job areas

• Retail
• Customer Service & Support
• Management & Leadership
• Sales

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