Directeur/directrice de restaurant

Job summary

Oversee restaurant staff, including recruitment, scheduling, supervision, training, and performance reviews. Plan, direct, and evaluate daily operations, establish service procedures, ensure health and safety compliance, and address customer complaints.

Job details

Durée de l'emploi: Permanent Langue de travail: Anglais Education: Certificat ou diplôme Expérience: 2 ans à moins de 3 ans Tâches Surveiller le rendement du personnel Recruter du personnel Fixer les horaires de travail du personnel Superviser le personnel Former le personnel Déterminer le genre de services qui seront offerts et mettre sur pied des procédures de fonctionnement Effectuer des examens de rendement Voir à ce que les règles de santé et de sécurité soient respectées Régler les plaintes des clients et répondre à leurs préoccupations Planifier, organiser, diriger, contrôler et évaluer les opérations journalières Conditions de travail et capacités physiques Souci du détail Assis, debout et marcher Options de conditions d'emploi Jour Fin de semaine Heures de travail: 32 heures par semaine

What you’ll do

Oversee restaurant staff, including recruitment, scheduling, supervision, training, and performance reviews. Plan, direct, and evaluate daily operations, establish service procedures, ensure health and safety compliance, and address customer complaints.

Requirements

Requires a certificate or diploma and 2 to less than 3 years of experience. The role requires attention to detail and the ability to sit, stand, and walk.

Listed skills

• Recruitment · Preferred
• Planning · Preferred
• Organization · Preferred
• Leadership · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Performance Monitoring
• Recruitment
• Staff Scheduling
• Staff Supervision
• Staff Training
• Service Planning
• Operating Procedures
• Performance Reviews
• Health And Safety Compliance
• Customer Complaint Resolution
• Daily Operations Management
• Planning
• Organization
• Leadership
• Attention To Detail

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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