Shift manager - fast food restaurant

Job summary

Supervise and coordinate food service staff, establish work schedules, train employees, and ensure food preparation and service meet quality, sanitation, and safety standards. Manage staffing, inventory, budgets, customer concerns, operational records, and reports.

Job details

Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 40 hours per week Education: Expérience: Education Secondary (high) school graduation certificate Work setting Various locations Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Must have knowledge of the establishment's culinary genres Supervise and check assembly of trays Supervise and check delivery of food trolleys Establish work schedules Greet customers Supervision 3-4 people Transportation/travel information Public transportation is available Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Walking Physically demanding Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Employment terms options Early morning Evening Experience 1 year to less than 2 years Employment terms options Shift Morning Day Weekend Overtime available Other Benefits Free parking available

What you’ll do

Supervise and coordinate food service staff, establish work schedules, train employees, and ensure food preparation and service meet quality, sanitation, and safety standards. Manage staffing, inventory, budgets, customer concerns, operational records, and reports.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role calls for knowledge of the establishment’s culinary genres, the ability to supervise 3–4 people, and strong communication, customer focus, flexibility, and teamwork in a fast-paced, physically demanding environment.

Benefits

• Free Parking

Listed skills

• Teamwork · Preferred
• Attention to detail · Preferred
• Food preparation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food Preparation
• Food Quality Control
• Sanitation and Safety Procedures
• Inventory Management
• Hiring
• Budgeting and Cost Estimation
• Customer Complaint Resolution
• Recordkeeping and Reporting
• Food Service Operations
• Oral Communication
• Attention to Detail
• Teamwork
• Flexibility

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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