Restaurant manager

Job summary

Manage daily restaurant operations, including staffing, scheduling, training, service procedures, inventory, cash balancing, and labour cost monitoring. Ensure health and safety compliance, negotiate with suppliers, and address customer complaints while providing customer service.

Job details

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Tasks Evaluate daily operations Monitor revenues to determine labour cost Plan and organize daily operations Recruit staff Set staff work schedules Train staff Determine type of services to be offered and implement operational procedures Balance cash and complete balance sheets, cash reports and related forms Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Address customers' complaints or concerns Provide customer service Employment terms options Night Weekend Support for newcomers and refugees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth Work Term: Permanent Work Language: English Hours: 30 hours per week

What you’ll do

Manage daily restaurant operations, including staffing, scheduling, training, service procedures, inventory, cash balancing, and labour cost monitoring. Ensure health and safety compliance, negotiate with suppliers, and address customer complaints while providing customer service.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role is permanent, requires English, and includes 30 hours per week, with night and weekend work options.

Listed skills

• Customer service · Preferred
• Financial Reporting · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Labour Cost Monitoring
• Staff Recruitment
• Staff Scheduling
• Staff Training
• Service Planning
• Operational Procedures
• Cash Balancing
• Financial Reporting
• Inventory Management
• Health and Safety Compliance
• Supplier Negotiation
• Complaint Resolution
• Customer Service

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Human Resources

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